Реквизиты

Details in English

FRIDAY HOLDING, TOO (TOO is the Kazakhstani legal form equivalent to a limited liability partnership, LLP), legal name in Russian: Товарищество с ограниченной ответственностью "Friday holding"
Business identification number (BIN): 230140044231
Registered address: Kazakhstan, Almaty, Bostandyk district, Abay avenue 52, office 802-65, 050008
Phone: +7 707 929 15 13
E-mail: support@revback.ai

The company is the developer and operator of RevBack integrations with Meta platforms and the contracting party for businesses outside the Russian Federation. RevBack is a customer messaging platform for businesses: a business connects its own accounts — an Instagram professional account, a Facebook Page or a WhatsApp Business number — alongside its other channels such as Telegram, web chat and email, and its staff read and answer customer messages and comments from a single inbox. Connections to Meta platforms will be made available to businesses as each integration is released and Meta grants the required access.

Data received from Meta platforms is used to provide this service to the business that connected the account: to show its team the incoming messages and comments and to send replies on the business's behalf. If the business turns on the optional AI features, its conversations (incoming messages and the team's replies) are used to suggest draft replies, to assess the quality of its conversations and to build that business's own knowledge base. This data is not sold and is not used for advertising. It is shared only with service providers that process it on the company's behalf — infrastructure providers and, if AI features are turned on, the AI provider listed on the sub-processors page — or where required by law. A business can disconnect its Instagram, Facebook or WhatsApp account from RevBack at any time.